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Vattenfall · januari 2021 – juni 2022 · Cloud integration consultant

Tracking and proactively handling transactional email

An email architecture with Azure Durable Functions for better visibility into the delivery of customer communications.

The client question

For transactional email, visibility into the status of individual messages was needed so that delivery issues could be followed up on in time.

My role

Cloud integration consultant

My approach & contribution

I worked on the email architecture using Azure Durable Functions. This tracked and monitored the processing of individual emails. The process could then initiate a follow-up action when a message was not delivered.

The result

An example of this follow-up was the automatic switch to a letter when an invoice email could not be delivered.

Technology

Azure Durable Functions en Azure-integratiediensten

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Waterkracht in de geschiedenis van Vattenfall

Waterkracht in de geschiedenis van Vattenfall · Bron: Vattenfall